Enterprise Cancellation Policy [24-Hour Refunds]

SpinnyWheels

March 3, 2023

Reading Time:- 8 minutes

Enterprise Cancellation Policy

Enterprise’s cancellation policy is pretty straightforward. You will receive a full refund if you cancel your reservation more than 24 hours before your pickup time. If you cancel less than 24 hours before your pickup time, you will receive a full refund minus a cancellation fee of \$50 in the U.S. and \$65 in Canada. If you did not prepay for your reservation, there will be no cancellation fee. However, you may be subject to a small cancellation fee if you cancel within 7 days of your pickup time. The exact fee will vary depending on the location and the time of year.

To cancel your reservation, you can do so online, by phone, or in person at an Enterprise location.

Here are some tips for avoiding cancellation fees:

  • Book your reservation early. The earlier you book, the more likely you are to be able to cancel without a fee.
  • Pay for your reservation with a credit card. This way, you can dispute the charge if you have to cancel for a reason not covered by the cancellation policy.
  • Read the cancellation policy carefully before you book your reservation. This will help you understand what fees you may be charged if you have to cancel.

More information regarding the cancellation policy is provided below in detail:

Key Takeaways

  • You will receive a full refund if you cancel your reservation more than 24 hours before your pickup time.
  • If you cancel your reservation less than 24 hours before your pickup time, you will receive a full refund minus a cancellation fee of \$50 in the U.S. and \$65 in Canada.
  • If you did not prepay for your reservation, there will be no cancellation fee.
  • You may be subject to a small cancellation fee if you cancel your reservation within 7 days of your pickup time. The exact fee will vary depending on the location and the time of year.

Cancellation Policy Overview for Enterprise Rental Car:

  1. Cancellation policy varies based on prepayment: If you prepaid for the rental car during booking, you likely received a discounted rate on the reservation. However, cancelling a prepaid reservation at the last minute will incur a cancellation fee.
  2. “Pay Later” rates have no cancellation fees: If you choose the “Pay Later” option during booking, you won’t face any cancellation charges, even if you cancel the reservation close to the pickup date.
  3. Regional differences in cancellation policies: Enterprise’s cancellation policies differ between North America and Europe. Be sure to review the specific policy based on your rental location.

In summary, Enterprise’s cancellation policy is influenced by prepayment and offers more flexibility with “Pay Later” rates, while regional variations might exist in North America and Europe. Always double-check the cancellation policy to avoid any unexpected charges.

1. In North America, prepaid bookings

Through the Enterprise website or the app, if you have made a prepaid booking, then the following cancellation fees are charged:

Before picking up less than one day

You will get a full refund by subtracting a cancellation fee if you cancel your bookings within 24 hours. The fee charged from you is $100 / CAD 135.

Over 24 hours before the pickup time

Before pickup time, if you cancel your booking after 24 hours, you will get a full refund. From this amount, the cancellation fee is minus, i.e., CAD $65 / USD $50.

2. Pay later reservations

If you didn’t pay the amount earlier for the rental car booking, you need not have to pay cancellation charges. , you have to pay the amount only for the location from where you booked your rental car.

3. Prepaid reservations in Canada and the U.S.

No-show fee: You need to pay a no-show fee of $100 in the U.S. and $135 in Canadian dollars. This fee is only charged if you forget to cancel your prepaid booking on the same day.

Cancellation charges: In Canada, you are asked to pay $50 or $65 if you cancel prepaid reservations after 24 hours. Besides, when you cancel the reservation in less than 24 hours, you must pay $100 or $135 in Canadian dollars. Remember that the remaining amount will be refunded.

4. Reservations through third-websites

You can only cancel reservations from the website where you booked them. Other cancellation fees are charged if you have used third-party websites for making reservations. It is important to note that on the Enterprise website, you cannot change third-party reservations.

Also, Read – How Much To Rent a Lamborghini in the USA

5. Free Breakdown

For advanced bookings, Enterprise charges no-show and cancellation fees. So, if you rent a car using a credit card, go through the points below. When cancelling your Enterprise reservation, here are some charges:

Reservations without prepaying: Cancellation fees are not charged if you made bookings without prepaying. There are no cancellation charges if you use a credit card to make any reservations. This is the best option to avoid unwanted fees if you want to change your travel plans.

How do I cancel my reservation?

For cancelling, modifying, and seeing booking, straightly go to Enterprise’s dedicated webpage. Here, you will be asked to enter the confirmation number along with the first and last name of the person who has made the booking.

If you want to make changes in your travel plans, then book an Enterprise reservation without prepaying. This helps you know you don’t have to pay any no-show or cancellation charges.

How does Cancellation Policy Work?

Given below are 10 steps that will help you to know how an enterprise cancellation policy works:

  1. To cancel a product or service provided by an enterprise, customers decide for themselves.
  2. If you know the rules and procedures for cancelling, then you have to review the Enterprise’s cancellation policy
  3. As defined in the policy, the customers ensure they fulfil all the conditions for cancelling.
  4. The customer decides on a method, whether online or through a customer service representative, for cancelling the reservation.
  5. Through any fees or penalties for cancelling that may be charged, the customer goes through it. If required, then prepares themselves to pay.
  6. customers can collect the necessary information from the website for cancelling reservations.
  7. Using the provided method for cancelling, the customer contacts the Enterprise.
  8. The customer has to provide valid reasons for cancelling the reservations.
  9. The Enterprise confirms the cancellation and provides essential information regarding fees or refunds.
  10. According to the cancellation policy, the Enterprise updates its records and processes any refunds or charges.

Conclusion

The above information helps you to know about the “Enterprise Cancellation Policy”. The Enterprise rental company has a simple cancellation policy. Unlike other rental car companies, the fees of Enterprise and easy to understand. If you want more information, then talk to the customer support team. The number is available on the “Contact Us” page.

Frequently Asked Questions:

Can I cancel my Enterprise car rental without a fee? 

Yes, you can cancel your Enterprise car rental without a fee if you do so more than 24 hours before your pickup time.

What is the cancellation policy for Enterprise car rentals? 

You will receive a full refund if you cancel your reservation more than 24 hours before your pickup time. However, if it does happen, it will be minus a cancellation fee of \$50 in the U.S. and \$65 in Canada.

What is Enterprise’s refund policy for car rentals? 

Enterprise’s refund policy is based on its cancellation policy. You will receive a full refund if you cancel your reservation more than 24 hours before your pickup time. If you cancel less than 24 hours before your pickup time, you will receive a full refund minus a cancellation fee of \$50 in the U.S. and \$65 in Canada. If you did not prepay for your reservation, there will be no cancellation fee. However, you may be subject to a small cancellation fee if you cancel within seven days of your pickup time. The exact fee will vary depending on the location and the time of year.

What is the cancellation policy for Enterprise renting a car? 

The cancellation policy for Enterprise rent cars is the same as for Enterprise car rentals. You will receive a full refund if you cancel your reservation more than 24 hours before your pickup time.

How can I cancel my Enterprise car rental? 

You can cancel your Enterprise car rental online, by phone, or in person at an Enterprise location. You will receive a full refund if you cancel more than 24 hours before your pickup time. On the other hand, If you cancel less than 24, you will receive a full refund minus a cancellation fee of \$50 in the U.S. and \$65 in Canada.

What is the cancellation policy for Enterprise car hire? 

The cancellation policy for Enterprise car hire is the same as the cancellation policy for Enterprise car rentals. You will receive a full refund if you cancel your reservation more than 24 hours before your pickup time. If you cancel less than 24 hours before your pickup time, you will receive a full refund minus a cancellation fee of \$50 in the U.S. and \$65 in Canada. If you did not prepay for your reservation, there will be no cancellation fee. However, you may be subject to a small cancellation fee if you cancel within seven days of your pickup time. The exact fee will vary depending on the location and the time of year.

What is the cancellation policy for Enterprise cars? 

The cancellation policy for Enterprise cars is the same as for car rentals.

Category: Car Rental Tips

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